Last Updated: 24 June 2013
Quantemplate, which is a trading name of Quantemplate Technologies Limited ("we", "us", "our") is committed to protecting and respecting your privacy.
This policy (together with our terms of use which are expressly incorporated into these terms by this reference and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection Act 1998 (the Act), each Customer acts as the data controller over the information stored with us and the data processer of that stored data is Quantemplate Limited of 1st Floor, Grand Ocean Plaza, Ocean Village, PO Box 1338, Gibraltar.
Our nominated representative for the purpose of the Act is Donna Barratt.
We may collect and process the following data about you:
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to selected third parties. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
When creating an account on our site you will be asked to confirm whether you accept cookies. A cookie file is stored on the hard drive of your computer and would enable us to obtain information about your general internet usage. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us to:
You may at your absolute sole discretion elect not to accept cookies, however, in doing so you may be unable to access certain parts of our site.
We use Hotjar in order to better understand our users’ needs and to optimise this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices (in particular device's IP address (captured and stored only in anonymised form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymised user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link https://www.hotjar.com/legal/policies/privacy.
You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.
The data that we collect from you for the management of your Quantemplate account may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It will also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the supply of our Services, the processing of your payment and Customer User details and the provision of support services. By submitting your personal data, you agree to this transfer, storage or processing.
Without limiting the foregoing, the data you upload onto the Quantemplate platform is stored in physical locations intended to complement the laws of your domicile. Full details of the the data server locations for each domicile are contained in Appendix "A" at the end of this document. Upon registering for an Individual or Organisation Customer Account you will be asked to select a domicile which will determine the physical location of your data. If you change domicile after registration, this may result in all your data being stored in a new location. In these circumstances data uploaded prior to the date of the change will be stored in both the original location where your data was stored as well as the new location where your data will be stored, as determined by your change of domicile. Any new data uploaded after your change of domicile will only be located in the new location. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. For full details on our security procedures see the Quantemplate Risk and Compliance Paper, available on request.
All information you provide to us is stored on secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone and to take steps to protect against unauthorised access to your password and your computer.
The transmission of information via the internet is not completely secure. Although we will do our best to protect your data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We use information held about you in the following ways:
If you do not want us to use your data in this way please tick the relevant box situated in the User Profile page.
We may also, at our absolute sole discretion, use and allow selected third parties to access your data on an anonymised basis only. For the avoidance of doubt, no personal or confidential information will be provided to any third parties
We use remarketing services to advertise on third party web sites to you after you visited our Service. We, and our third party vendors, use cookies to inform, optimize and serve ads based on your past visits to our Service.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
We may disclose your personal information to any member of our group involved in, or assisting with the Quantemplate Services, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006.
We may disclose your personal information to third parties:
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by ticking certain boxes on the forms we use to collect your data.
Our site may, from time to time, contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of 10 GBP to meet our costs in providing you with details of the information we hold about you.
Any changes we may make to policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. In light of this, you are obliged to check the content of this policy frequently.
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to enquiries@quantemplate.com
| Domicile | Data Storage Location |
|---|---|
| Afghanistan | EU (Ireland) |
| Aland Islands | EU (Ireland) |
| Albania | EU (Ireland) |
| Algeria | EU (Ireland) |
| American Samoa | Australia |
| Andorra | EU (Ireland) |
| Angola | EU (Ireland) |
| Anguilla | South America (Sao Paulo) |
| Antarctica | Asia Pacific (Singapore) |
| Antigua and Barbuda | South America (Sao Paulo) |
| Argentina | South America (Sao Paulo) |
| Armenia | EU (Ireland) |
| Aruba | South America (Sao Paulo) |
| Australia | Australia |
| Austria | EU (Ireland) |
| Azerbaijan | EU (Ireland) |
| Bahamas | South America (Sao Paulo) |
| Bahrain | EU (Ireland) |
| Bangladesh | Asia Pacific (Singapore) |
| Barbados | South America (Sao Paulo) |
| Belarus | EU (Ireland) |
| Belgium | EU (Ireland) |
| Belize | South America (Sao Paulo) |
| Benin | EU (Ireland) |
| Bermuda | South America (Sao Paulo) |
| Bhutan | Asia Pacific (Singapore) |
| Bolivia, Plurinational State of | South America (Sao Paulo) |
| Bonaire, Sint Eustatius and Saba | South America (Sao Paulo) |
| Bosnia and Herzegovina | EU (Ireland) |
| Botswana | EU (Ireland) |
| Bouvet Island | Asia Pacific (Singapore) |
| Brazil | South America (Sao Paulo) |
| British Indian Ocean Territory | Asia Pacific (Singapore) |
| Brunei Darussalam | Asia Pacific (Singapore) |
| Bulgaria | EU (Ireland) |
| Burkina Faso | EU (Ireland) |
| Burundi | EU (Ireland) |
| Cambodia | Asia Pacific (Singapore) |
| Cameroon | EU (Ireland) |
| Canada | US Standard |
| Cape Verde | EU (Ireland) |
| Cayman Islands | South America (Sao Paulo) |
| Central African Republic | EU (Ireland) |
| Chad | EU (Ireland) |
| Chile | South America (Sao Paulo) |
| China | Asia Pacific (Singapore) |
| Christmas Island | Australia |
| Cocos (Keeling) Islands | Australia |
| Colombia | South America (Sao Paulo) |
| Comoros | EU (Ireland) |
| Congo | EU (Ireland) |
| Congo, The Democratic Republic of The | EU (Ireland) |
| Cook Islands | Australia |
| Costa Rica | South America (Sao Paulo) |
| Cote D'Ivoire | EU (Ireland) |
| Croatia | EU (Ireland) |
| Cuba | South America (Sao Paulo) |
| Curaçao | South America (Sao Paulo) |
| Cyprus | EU (Ireland) |
| Czech Republic | EU (Ireland) |
| Denmark | EU (Ireland) |
| Djibouti | EU (Ireland) |
| Dominica | South America (Sao Paulo) |
| Dominican Republic | South America (Sao Paulo) |
| Ecuador | South America (Sao Paulo) |
| Egypt | EU (Ireland) |
| El Salvador | South America (Sao Paulo) |
| Equatorial Guinea | EU (Ireland) |
| Eritrea | EU (Ireland) |
| Estonia | EU (Ireland) |
| Ethiopia | EU (Ireland) |
| Falkland Islands (Malvinas) | South America (Sao Paulo) |
| Faroe Islands | EU (Ireland) |
| Fiji | Australia |
| Finland | EU (Ireland) |
| France | EU (Ireland) |
| French Guiana | South America (Sao Paulo) |
| French Polynesia | Australia |
| French Southern Territories | Australia |
| Gabon | EU (Ireland) |
| Gambia | EU (Ireland) |
| Georgia | EU (Ireland) |
| Germany, East | EU (Ireland) |
| Germany | EU (Ireland) |
| Ghana | EU (Ireland) |
| Gibraltar | EU (Ireland) |
| Greece | EU (Ireland) |
| Greenland | US Standard |
| Grenada | South America (Sao Paulo) |
| Guadeloupe | South America (Sao Paulo) |
| Guam | Australia |
| Guatemala | South America (Sao Paulo) |
| Guernsey | EU (Ireland) |
| Guinea | EU (Ireland) |
| Guinea-bissau | EU (Ireland) |
| Guyana | South America (Sao Paulo) |
| Haiti | South America (Sao Paulo) |
| Heard Island and Mcdonald Islands | Asia Pacific (Singapore) |
| Holy See (Vatican City State) | EU (Ireland) |
| Honduras | South America (Sao Paulo) |
| Hong Kong Sar | Asia Pacific (Singapore) |
| Hungary | EU (Ireland) |
| Iceland | EU (Ireland) |
| India | Asia Pacific (Singapore) |
| Indonesia | Asia Pacific (Singapore) |
| Iran, Islamic Republic of | EU (Ireland) |
| Iraq | EU (Ireland) |
| Ireland | EU (Ireland) |
| Isle of Man | EU (Ireland) |
| Israel | EU (Ireland) |
| Italy | EU (Ireland) |
| Jamaica | South America (Sao Paulo) |
| Japan | Asia Pacific (Tokyo) |
| Jersey | EU (Ireland) |
| Jordan | EU (Ireland) |
| Kazakhstan | Asia Pacific (Singapore) |
| Kenya | EU (Ireland) |
| Kiribati | Asia Pacific (Singapore) |
| Korea, Democratic People's Republic of | Asia Pacific (Singapore) |
| Korea, Republic of | Asia Pacific (Singapore) |
| Kuwait | EU (Ireland) |
| Kyrgyzstan | Asia Pacific (Singapore) |
| Lao People's Democratic Republic | Asia Pacific (Singapore) |
| Latvia | EU (Ireland) |
| Lebanon | EU (Ireland) |
| Lesotho | EU (Ireland) |
| Liberia | EU (Ireland) |
| Libya | EU (Ireland) |
| Liechtenstein | EU (Ireland) |
| Lithuania | EU (Ireland) |
| Luxembourg | EU (Ireland) |
| Macao | Asia Pacific (Singapore) |
| Macedonia, The Former Yugoslav Republic of | EU (Ireland) |
| Madagascar | EU (Ireland) |
| Malawi | EU (Ireland) |
| Malaysia | Asia Pacific (Singapore) |
| Maldives | Asia Pacific (Singapore) |
| Mali | EU (Ireland) |
| Malta | EU (Ireland) |
| Marshall Islands | Asia Pacific (Singapore) |
| Martinique | South America (Sao Paulo) |
| Mauritania | EU (Ireland) |
| Mauritius | EU (Ireland) |
| Mayotte | EU (Ireland) |
| Mexico | South America (Sao Paulo) |
| Micronesia, Federated States of | Asia Pacific (Singapore) |
| Moldova, Republic of | EU (Ireland) |
| Monaco | EU (Ireland) |
| Mongolia | Asia Pacific (Singapore) |
| Montenegro | EU (Ireland) |
| Montserrat | South America (Sao Paulo) |
| Morocco | EU (Ireland) |
| Mozambique | EU (Ireland) |
| Myanmar | Asia Pacific (Singapore) |
| Namibia | EU (Ireland) |
| Nauru | Australia |
| Nepal | Asia Pacific (Singapore) |
| Netherlands | EU (Ireland) |
| New Caledonia | Australia |
| New Zealand | Australia |
| Newfoundland | US Standard |
| Nicaragua | South America (Sao Paulo) |
| Niger | EU (Ireland) |
| Nigeria | EU (Ireland) |
| Niue | Australia |
| Norfolk Island | Asia Pacific (Singapore) |
| Northern Mariana Islands | Asia Pacific (Singapore) |
| Norway | EU (Ireland) |
| Oman | EU (Ireland) |
| Pakistan | EU (Ireland) |
| Palau | Asia Pacific (Singapore) |
| Palestinian Territory, Occupied | EU (Ireland) |
| Panama | South America (Sao Paulo) |
| Papua New Guinea | Australia |
| Paraguay | South America (Sao Paulo) |
| Peru | South America (Sao Paulo) |
| Philippines | Asia Pacific (Singapore) |
| Pitcairn | Australia |
| Poland | EU (Ireland) |
| Portugal | EU (Ireland) |
| Puerto Rico | South America (Sao Paulo) |
| Qatar | EU (Ireland) |
| Réunion | EU (Ireland) |
| Romania | EU (Ireland) |
| Russian Federation | EU (Ireland) |
| Rwanda | EU (Ireland) |
| Saint Barthélemy | South America (Sao Paulo) |
| Saint Helena, Ascension and Tristan da Cunha | EU (Ireland) |
| Saint Kitts and Nevis | South America (Sao Paulo) |
| Saint Lucia | South America (Sao Paulo) |
| Saint Martin (French Part) | South America (Sao Paulo) |
| Saint Pierre and Miquelon | US Standard |
| Saint Vincent and The Grenadines | South America (Sao Paulo) |
| Samoa | Australia |
| San Marino | EU (Ireland) |
| Sao Tome and Principe | EU (Ireland) |
| Saudi Arabia | EU (Ireland) |
| Senegal | EU (Ireland) |
| Serbia | EU (Ireland) |
| Seychelles | EU (Ireland) |
| Sierra Leone | EU (Ireland) |
| Singapore | Asia Pacific (Singapore) |
| Sint Maarten (Dutch Part) | South America (Sao Paulo) |
| Slovakia | EU (Ireland) |
| Slovenia | EU (Ireland) |
| Solomon Islands | Australia |
| Somalia | EU (Ireland) |
| South Africa | EU (Ireland) |
| South Georgia and The South Sandwich Islands | Asia Pacific (Singapore) |
| South Sudan | EU (Ireland) |
| Spain | EU (Ireland) |
| Sri Lanka | Asia Pacific (Singapore) |
| Sudan | EU (Ireland) |
| Suriname | South America (Sao Paulo) |
| Svalbard and Jan Mayen | EU (Ireland) |
| Swaziland | EU (Ireland) |
| Sweden | EU (Ireland) |
| Switzerland | EU (Ireland) |
| Syrian Arab Republic | EU (Ireland) |
| Taiwan, Republic of China | Asia Pacific (Singapore) |
| Tajikistan | Asia Pacific (Singapore) |
| Tanzania, United Republic of | EU (Ireland) |
| Thailand | Asia Pacific (Singapore) |
| Timor-leste | Asia Pacific (Singapore) |
| Togo | EU (Ireland) |
| Tokelau | Australia |
| Tonga | Australia |
| Trinidad and Tobago | South America (Sao Paulo) |
| Tunisia | EU (Ireland) |
| Turkey | EU (Ireland) |
| Turkmenistan | Asia Pacific (Singapore) |
| Turks and Caicos Islands | South America (Sao Paulo) |
| Tuvalu | Australia |
| Uganda | EU (Ireland) |
| Ukraine | EU (Ireland) |
| United Arab Emirates | EU (Ireland) |
| United Kingdom of Great Britain | EU (Ireland) |
| United States of America | US Standard |
| United States Minor Outlying Islands | US Standard |
| Uruguay | South America (Sao Paulo) |
| Uzbekistan | Asia Pacific (Singapore) |
| Vanuatu | Australia |
| Venezuela, Bolivarian Republic of | South America (Sao Paulo) |
| Viet Nam | Asia Pacific (Singapore) |
| Virgin Islands, British | South America (Sao Paulo) |
| Virgin Islands, U.S. | South America (Sao Paulo) |
| Wallis and Futuna | Australia |
| Western Sahara | EU (Ireland) |
| Yemen | EU (Ireland) |
| Yugoslavia | EU (Ireland) |
| Zambia | EU (Ireland) |
| Zimbabwe | EU (Ireland) |